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Services / Computer Support
service 02

Computer Support

An all-inclusive IT support subscription — no hourly billing and no limit on the number of tickets or on-site visits.

Обслуживание компьютеров SKP

what’s included

  • Remote and on-site user support
  • Workstation setup and updates
  • Scheduled preventive maintenance
  • Sourcing and setting up new equipment
  • Support by phone and messaging apps
  • Tracking hardware and software licenses

who it’s for

  • Companies without their own sysadmin
  • Offices where IT isn’t the core business function
  • Companies tired of one-off repair technicians "on call"
Today’s requests15 min · avg response
#1042closed

Printer won’t print over Wi-Fi

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#1041in progress

Warehouse sync failure

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#1039closed

Chrome freezes on first launch

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Urgent on-site visit within2 hours

how it works

Step 1

Assessment

We review what equipment the office has and its condition

Step 2

Onboarding

We move the office onto a support subscription

Step 3

Support

We resolve tickets remotely or on-site — with no limits

frequently asked questions

How fast do you respond to a ticket?

15 minutes on average for a remote ticket, up to 2 hours for an on-site visit if urgent.

How much does support cost?

It depends on the number of computers and servers — we work it out during a free consultation.

our partners

Tactical RMM
Grafana
TeamViewer
Effector Saver

Let’s talk about your IT outsourcing

Free consultation and cost estimate within a day

Message us on WhatsApp

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